Advice before purchase
Size, colour, styling or gift idea: tell us what you need for personalised advice.
La Caressette answers you
Contact & customer service
A question before choosing your silk scarf, about an order or a return? Write to us and we will guide you towards the most suitable solution.
Order and delivery
Include your order number so we can find and follow up your request more quickly.
Returns and after-sales service
Contact us before sending anything so that we can approve the request and provide return instructions.
Your request
Write to us
Before a return
Contact our customer service first
Do not send your scarf back without prior approval. Once approved, our team will send the instructions for your order.