Terms of sale
1. Introduction
Welcome to La Caressette. By visiting our site and/or purchasing something from us, you agree to be bound by the following terms and conditions ("Terms and Conditions," "Terms"). These terms apply to all users of the site. Please read these Terms carefully before accessing or using our website.
Multilingual Policy: These Terms and Conditions apply to all customers, regardless of the language chosen on the site. In the event of any discrepancy between the translated versions and the French version, the French version will prevail.
2. Company Information
- Name: La Caressette, operated by WANG XI
- Registered Office Address: 64 rue de l’Égalité, 92130 Issy-les-Moulineaux, France
- SIRET Number: 814 247 706 R.C.S Nanterre
- Email Address: contact@lacaressette.com
3. Products and Services
La Caressette sells 12-momme mulberry silk scarves. All products displayed on our site are described and photographed as accurately as possible. However, colors and details visible on the screen may vary depending on the monitor and cannot be guaranteed.
4. Orders
By placing an order on our site, you agree to purchase the selected products in accordance with these Terms. The receipt of the order confirmation constitutes a contractual agreement between you and La Caressette.
5. Prices and Payment
All prices listed on our site are in euros (€) and include the applicable VAT. Delivery charges are not included in the product prices and will be added during the order process. We accept payments by credit card, PayPal, and other methods specified on our site. Payment is required at the time of order.
6. Delivery
We ship our products within 5 business days of receiving the order, subject to product availability. We offer various shipping options, and shipping costs will be calculated based on the selected option and the destination address. Estimated delivery times will be provided at checkout.
All items purchased on our website are shipped under a shipping contract. This means that the risk of loss, theft, or damage, as well as ownership of the items, is transferred to you once we deliver them to the carrier. However, if you have opted for secure shipping, you will be entitled to a replacement or refund in case of loss, theft, or damage. Customers who have not selected this option will not be eligible for these guarantees.
7. Right of Withdrawal
In accordance with European legislation, you have the right to withdraw from your purchase within 14 days from the receipt of the products, without providing any reason or incurring penalties. To exercise this right, please contact us at contact@lacaressette.com. Products must be returned in their original condition and packaging. Return shipping costs are your responsibility.
8. Returns and Refunds
If you wish to return a product, please contact us at contact@lacaressette.com for return instructions. Once we receive and inspect the returned product, we will notify you via email regarding the approval or rejection of your refund. If approved, a refund will be processed to your original payment method within 30 days.
9. Warranties and Liabilities
Our products are covered by the legal guarantee of conformity and the guarantee against hidden defects. In the event of a defect or hidden defect, please contact us at contact@lacaressette.com. Our liability cannot be engaged in case of non-compliance with the legislation of the country where the products are delivered. It is your responsibility to check with local authorities the possibility of importing or using the products or services you plan to order.
10. Personal Data
Your personal data is processed in accordance with our Privacy Policy, available on our site. We are committed to protecting your privacy and personal information.
11. Intellectual Property
All content on the site (texts, images, graphics, logos, etc.) is the exclusive property of La Caressette. Any reproduction or use of this content without prior written authorization is strictly prohibited.
12. Changes to Terms and Conditions
We reserve the right to modify these Terms at any time. Changes will take effect upon their publication on the site. It is your responsibility to regularly review the Terms and Conditions to stay informed of any modifications.
13. Governing Law and Jurisdiction
These Terms and Conditions are governed by French law. In the event of a dispute, French courts will have exclusive jurisdiction.
For any questions or information requests, please contact us at contact@lacaressette.com.
Thank you for your trust and your purchase at La Caressette!